Follow these steps to add a new user to the expereoOne portal:

Step 1: Navigate to User Management

• Click on your name in the top-right corner of the screen.
• From the dropdown menu, select User Management.

Step 2: Choose an Option – For Your Organization or Your End Customer

You have two options to choose from the left menu:

• My Organization
  Select this option to create a user within your own organization.
  You can control their access by assigning specific Contract Accounts.
• Delivery Account
  Select this option to create a user for an end customer.
  You can restrict access based on both Contract Accounts and Delivery Accounts.

After choosing the appropriate option, click Add New User at the top.

Step 3: Enter Personal Information

Fill in the following fields:

• Type: Personal or Group (for example, Distribution List)
• Email Address
• First Name
• Last Name
• Phone Number
• Country

The system will automatically check if a user with the entered email already exists.
 

Click Next to continue.

Step 4: Assign Permissions and Access

• Select the appropriate permissions for the user.
• Define access to Contract Accounts and (if applicable) Delivery Accounts.

Step 5: Save

Click Save to complete the process.

Step 5: Action Required for Newly Added User

• The new user will receive an activation email to setup their user account
• The activation link is valid for for 7 days.
• If the user account is not activated within this period, you can ‘Resend activation email’ via the options menu (3 dots) on the user’s card.
• Note: Users cannot reset their password until their account has been activated.