What are the case types I can choose?
0 people liked this article
You can choose from two case types:
- Incident: Reason for outage/Service Degradation/Service Intermittent/Service Down
- Non-Incident (General request): Activation Support/Engineer Dispatch/Information Request/Software update etc.
Popular Articles
-
How to create a new case from the expereoOne portal?
9 people say this guide was helpful
-
How can I contact Expereo Support?
6 people say this guide was helpful
-
How can I view the IP addresses or hardware details for my service?
9 people say this guide was helpful
-
What are the different expereoOne roles?
2 people say this guide was helpful